Zendesk to Slack Ticket Claimer
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Zendesk to Slack Ticket Claimer

5.0(

1 rating

)
ExtensionWorkflow and planning4 users
Item media 1 screenshot

Overview

Claim a ZD ticket and post to Slack

This extension adds a set of customisable buttons to every Zendesk ticket that fire a POST request to a Slack webhook with the ticket number and a Slack user ID as arguments in JSON that looks like this: { "ticket_number": "ticketNoFromZD", "slack_user": "U123456789", "button_text": "textOnButtonClicked" } It also allows the buttons created to be exported as a file and added into other instances of the extension

5 out of 51 rating

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Details

  • Version
    2.2
  • Updated
    22 March 2021
  • Offered by
    George Gebbett
  • Size
    10.55KiB
  • Languages
    English (UK)
  • Developer
    Email
    george.gebbett1@gmail.com
  • Non-trader
    This developer has not identified itself as a trader. For consumers in the European Union, please note that consumer rights do not apply to contracts between you and this developer.

Privacy

The developer has disclosed that it will not collect or use your data.

This developer declares that your data is

  • Not being sold to third parties, outside of the approved use cases
  • Not being used or transferred for purposes that are unrelated to the item's core functionality
  • Not being used or transferred to determine creditworthiness or for lending purposes

Support

For help with questions, suggestions or problems, please open this page on your desktop browser

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