With Zendesk Launch Pad, go directly from your Chrome home tab to Zendesk in just one click and search Zendesk directly from the app
Zendesk is the leader in cloud-based customer service software and is the fastest and easiest way to great customer support for companies large and small. Our powerful, yet simple customer service software includes a full spectrum of features from all aspects of ticket management and support for multiple channels, including email, web, phone, community forums, knowledge base, chat, social media and more.
* Enable conversations via multiple customer support channels - web, email, phone, Twitter, Facebook, online chat, community forums, knowledge bases and more
* Respond to support requests anytime, anywhere through our mobile apps for iPhone, iPad, Android, BlackBerry and Windows Phone
* Gain instant insight into your support activities, both by team and by individual, with more than 20 out-of-the-box, fully customizable reports and dashboards
* Deflect incoming support requests by giving your users the power to find answers and create conversations with discussion forums and a knowledge base in your Zendesk
* Create a seamless user experience by easily customizing your Zendsk to match your brand’s look and feel
* Integrate with leading CRM and IT systems including Salesforce, NetSuite, Atlassian JIRA, Google Analytics and over 100 more. Or use our API to integrate with virtualy any other web-based application or back-end system.
* Manage your support communications in over 40 languages to ensure you’re communicating with your customers in their preferred language
Pricing starts at $20 per year for 3 agents