Zendesk Download Router
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Overview

Automatically routes Zendesk downloads into separate folders by ticket number

Automatically route Zendesk downloads into separate folders! The Zendesk Download Router allows you to specify how you want to route your Zendesk attachment downloads. You can set a custom path based on the incoming ticket ID, ticket title or ticket organization name. Other features include: ✓ Easily open previously downloaded files when viewing a ticket by clicking on the extension icon (via the extension icon and a keyboard shortcut) ✓ Download all attachments at once in the current ticket (via the ticket dropdown or via a keyboard shortcut) ✓ Download all attachments at once for each ticket comment

4.8 out of 58 ratings

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Piotr ZasiewskiSep 21, 2023

At first didn't work for me, but quick message to Dev and few hours later it works as perfectly. Great addition, no more mess in downloads. I still have to workout symlinks for it to work with OneDrive, but as for now it is awsome.

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Łukasz KorbasiewiczOct 11, 2022

Love it!

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Amanda HoopleSep 30, 2022

Loved this extension for years now, but since the latest update to Chrome, it has not worked at all. I tried uninstalling and reinstalling, checking all the settings, but it calls all my files undefinedfilename and doesn't create the folders like it should. No help anymore. Please fix!

Details

  • Version
    3.5.0
  • Updated
    December 7, 2023
  • Offered by
    GitLab Inc.
  • Size
    178KiB
  • Languages
    English (United States)
  • Developer
    GitLab Inc
    268 Bush St #350 San Francisco, CA 94104-3503 US
    Email
    asmith+zd-dl-router@gitlab.com
  • Trader
    This developer has identified itself as a trader per the definition from the European Union.

Privacy

The developer has disclosed that it will not collect or use your data.

This developer declares that your data is

  • Not being sold to third parties, outside of the approved use cases
  • Not being used or transferred for purposes that are unrelated to the item's core functionality
  • Not being used or transferred to determine creditworthiness or for lending purposes

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