XAD Client Addon for CRM
XAD (client-site addon) Chrome Extension is Computer Telephony Integrations (CTI) Agent
Desktop Application for CRM(s) integration (Freshdesk, Freshsales, Salesforce, Zendesk), special designed for Call Center Agent / Contact
Using for Linux and Windows.
How it works?
- Go to the Chrome web store, search the XAD key word then Add to your chrome
- Login into XAD Extension with your individual call center account
- Receive incoming calls and provides caller identification feature (screen pop-up) via your CRM
- Click on a phone number and make a call
- Make outgoing calls via call bar
- All your calls will automatically get logged and recorded in your XAD account
- More features: Agent Information, Pause (with reasons list), Unpause, Show Call Waiting (CW),