Inject Germain UX monitoring to enable Real User Monitoring for Web Application (e.g. Salesforce.com, eCommerce, Website, etc).
Custom Alerts, Insights and Automation platform to improve UX/User Experience
For any web apps: Angular, CRM, Drupal, React, Shopify, SalesForce.com, Wordpress, etc
Benefits per Team:
- Biz Ops : Improve Process Performance, Identify Inefficiencies or Loss of Productivity
- Marketing Ops: Analyze Campaign, Page, Social Media performance
- User Support: Help User with their confusion, issues, etc
- UX: Analyze User Behavior
- DevOps: Manage Technology Performance in real-time, 24x7
- Dev: Optimize Application Performance
Features (with this Germain Extension):
- Real User Experience Insights (Session Recording & Replay, Real User Feedback, Process Mining, Technology Insights)
Features (with other Germain Components)
- Automate Deeper Insights
- Automate Resolution
- Be Alerted
- Detect Issues Before Impact
- Enable Data Science at scale
DOCUMENTATION
https://docs.germainux.com
