UC–Box is a comprehensive Agent App that works with the UC-Box Contact Center Solution. It offers a wide array of Contact Center features that includes Inbound and Outbound Voice Calls along with a Chat solution to communicate with your customers. Outbound Voice includes Progressive and Predictive dialing that enhances the overall productivity.
The solution comes along with detailed Real-Time and Historical Analytics allowing a business to focus on better and faster decision making with regards to your customer communication channels.
This Chrome Extension seamlessly integrates with all popular CRM applications and exposes REST APIs for custom integrations.