Increase support agent efficiency through recommended macros and sentence completions.
TypeGenie increases your and your team’s productivity in Zendesk by up to 40%, by
1) Providing relevant completions to your sentences
2) Recommending which macros to use for any ticket
It’s like having your most experienced agent helping out your other agents, all the time.
The benefits are clear:
➤ Increase your productivity by up to 40%
➤ Improve message quality and customer satisfaction
➤ Make sure agents reflect your brand’s tone of voice
➤ No up-front investment or lengthy setup
Take out the repetition and achieve more.
Try it for free for 14 days by installing the Chrome extension now.
We look forward to welcoming you on board!