Increase support agent efficiency through recommended macros and sentence completions.
TypeGenie is a productivity tool that helps you and the team to increase your productivity in Zendesk Support by up to 20%. This is done by:
1) Providing relevant completions to your repetitive sentences
2) Recommending which Zendesk macros to use for any Zendesk ticket
With TypeGenie, you will enjoy the following benefits:
➤ Increase your and your team’s productivity by up to 20%
➤ Improve message quality and customer satisfaction while saving time
➤ Ensure agents reflect your brand’s tone of voice
➤ Onboard new agents easily and quickly
➤ NO upfront investment or lengthy setup
Take the repetition away from your Zendesk Customer Support and achieve more in less time.
Don’t take our word for it. Hear it from two of our amazing customers:
“TypeGenie effortlessly integrates with our current CRM platform, enabling agents to access standardized, time-tested conversational snippets with the tap of a button, enabling faster communication and more consistency in tone and content.”
- Colin Crowley, VP Customer Experience, Freshly
“We see a very clear relationship in the usage of TypeGenie and our agents’ productivity, with each being 5-15% more productive”
- Bram Greijmans, Business Operations Specialist, Sendcloud
Try it for free for 14 days by installing the Chrome extension now.
We look forward to welcoming you on board!