SnowMAN
21 ratings
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Overview
The Coolest WAY to save your SLA
SnowMAN for ServiceNow About: SnowMAN enables Real-Time Incident Monitoring in Service Now. How to Use: 1. Open a SNOW Incident and click the SnowMAN icon in the Address Bar 2. Make sure the Incident is open and visible when the icon is clicked 3. Reload page if needed Features: ✓ Real-time Incident Hop Time-Span Monitoring ✓ SLA-window Adjustments for Time calculations ✓ Holiday Adjustments (2015-2016) ✓ Incident Resolved->Rejected->Resolved Adjustment ✓ 'Time to MRT' Indicator ✓ User-friendly Design with Color Indicators ✓ Regular Updates Problem Reporting: Bugs/problems with this extension may be directly reported on the Developer's Email Developer Email: srivastava.aayush27@gmail.com
5 out of 521 ratings
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asha arkalJan 25, 2017
Its very useful tool and saves lot of manual efforts . Awesome work Aman :)
akshay sharmaJan 29, 2016
superr buddy
varsha bhanushaliJan 27, 2016
Excellent initiative.Indeed Very helpful. Thanks Aman :)
Details
- Version1.4
- UpdatedNovember 17, 2018
- Offered byAayush Srivastava
- Size49.96KiB
- LanguagesEnglish
- DeveloperAayush Srivastava
B 1503, Bhoomi Heights, Sector 8 Kharghar Navi Mumbai, Maharashtra 410210 IndiaEmail
srivastava.aayush27@gmail.com - Non-traderThis developer has not identified itself as a trader. For consumers in the European Union, please note that consumer rights do not apply to contracts between you and this developer.