Use Gmail for customer support. Manage shared mailboxes like support@ and sales@.
Hiver is an email collaboration platform for businesses.
With Hiver, teams can collaborate on Shared email accounts like support@ or sales@ without having to leave their Gmail accounts.
Hiver is used by thousands of companies globally and is one of the most loved products built for Gmail and G Suite.
Top reasons why you’ll love Hiver:
- There is hardly anything to learn - you can get started in minutes
- Your data is always on Google servers and is 100% secure
- You do not have to switch tools - all the action happens right inside Gmail
Shared Inboxes - Manage shared email accounts like support@, sales@ or admin@ right from your Gmail inbox.
Email Delegation - Delegate emails to your team without forwarding emails. Track them effortlessly.
Email Notes - Communicate internally minus the confusing CCs, Fwds, and BCCs. Notes help you keep your inboxes clutter-free.
Collision Alerts - Say goodbye to duplicate and conflicting responses. Collision Alerts nudge you when someone is responding to an email you’re viewing.
Automations - Do away with the grunt work. Automate key actions like assigning or archiving emails based on rules.
Email Tags - Organize shared inbox emails by adding one or more tags. You can also have tags added automatically.
Email Templates - Send blazing fast responses with Email Templates that you can use right from
your ‘compose’ window.
Analytics Dashboard - Track all your key metrics from the Analytics Dashboard. Use Hiver’s actionable insights to identify areas of improvement, and fix them.