ServiceNow Lookup
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ServiceNow Lookup

4.2(

18 ratings

)
ExtensionWorkflow & Planning2,000 users
Item media 1 screenshot

Overview

Add Service-Now Functionality to Chrome for Service-Now.

Allows for the quick access to Service-Now tickets through a quick reference on the Address Bar (Typing 'sn' on the Address Bar followed by a space) or through a context menu when selecting text on a site. This allows you to get into a RFC, INC or other ticket quickly without having to manually navigate through your Service-Now site. Recognized Ticket Prefixes: * RFC - Change Request * INC - Incident * CTASK - Change Task * REQ - SC Request * TASK - SC Task * RITM - SC Request Item * KB - Knowledge Base Item * PRB - Problem Anything that does not match one of these prefixes will automatically be placed into the Service-Now text search interface to try and find any matches. Once you have installed this application you will need to configure your Service-Now hostname for accessing your interface. (EG company.service-now.com) This can be configured under 'Extensions' by clicking the 'Options' button for the Service-Now Lookup Extension.

4.2 out of 518 ratings

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PatrickFeb 20, 2018

This is sooooooooooooooooooooooooooooooooooooooooooooooo much better than the global search

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Shawn NobleFeb 17, 2017

it does a greatjob.

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Yusiel LeyvaDec 5, 2016

Would love to have this extension without the extra tab left behind. other than that, its great

Details

  • Version
    1.8
  • Updated
    October 31, 2014
  • Offered by
    DM Productions
  • Size
    17.07KiB
  • Languages
    English (United States)
  • Non-trader
    This developer has not identified itself as a trader. For consumers in the European Union, please note that consumer rights do not apply to contracts between you and this developer.

Privacy

The developer has not provided any information about the collection or usage of your data.

Support

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