Monitor a Service Desk query in real time.
This extension is for Analyst users of LANDESK(r) Service Desk to monitor a query/queue in real time.
- Monitor incoming incidents to your Service Desk.
- Alert analysts of major issues.
- Track your approvals.
- One-click a toolbar icon to view and launch items in the query
- Live count update displays on the toolbar with traffic light colour indicators
- Desktop notifications of new items in the query
- Query and notification layouts are based on Report Templates of your choice for full control of the design.
For more information, source files, and support please visit: http://community.landesk.com/support/docs/DOC-29591.
Note: This is not official LANDESK software and is not supported in any way other than via the Url above.