Collects product feedback by presenting a form. The form itself can be created in Google Forms or any other survey platform
Product Feedback Collector is a method for helping others in your organization to collect feedback about what needs to change to make your product better.
We at Thematic use this to:
* let the sales people select the relevant pieces of sales emails that reference why the customer didn't like the product
* let customer success provide feedback on issues customers are facing
* let user researchers select the relevant pieces of interviews that succinctly represent what the interview established
By only submitting the relevant pieces of text the noise gets cut out and only the essential information will be read and analyzed.