Add AI to your customer service team and reply to requests faster with suggested answers.
parlamind Assist helps your agents reply to emails faster and be more productive. The Artificial Intelligence behind it scans your incoming e-mail and detects the customer’s issues. It then pre-composes a suitable answer based on previous answers to similar requests. parlamind also provides an analytics view to help you uncover optimization potential in your Customer Experience.
Why choose parlamind Assist? Getting a pre-composed answer beats getting a search results list of similar questions by far and really boosts your team’s productivity.