Used with ONE, this Extension enables you to configure both listening and orchestrations on your web touchpoints.
Used in conjunction with the ONE Engagement Hub, this Extension provides the ability to configure journey orchestration and collection of customer behavior on your web touchpoints.
The ONE Extension provides you with the ability to:
* Track when and where customers interact with your website by configuring Activity Capture Points.
* Build up a real-time data profile of an individual customer by configuring Attribute Capture Points on web page elements, URI parameters, and cookies.
* Present personalized content relevant to your customers current interests by configuring Optimization Points.
* You can also use the ONE Extension along with the ONE Engagement Hub to preview your Optimization Points on a live web page.
After install, please login to the ONE Engagement Hub to automatically activate this Extension.
Thunderhead is a leading provider of enterprise solutions for customer experience management. The Thunderhead ONE customer engagement platform provides powerful SaaS solutions that fundamentally change the way businesses engage with each other and their customers. Some of the world’s most demanding companies trust Thunderhead to help them build customer engagement and create enduring relationships. With Thunderhead, businesses have more power to drive revenue, brand strength, and differentiation through superior customer experience. Thunderhead serves its global customer base from offices located in North America and Europe.