Get free 1-year plans for everything you buy & save up to $429 on extended protection!
Mulberry makes it easy to protect the important purchases in your life — like electronics, furniture, rugs, appliances, jewelry, apparel, bags, and more — from 5,000+ of your favorite online retailers. Spills, drops, rips, cracks, malfunctions, and more: it’s all covered!
*As of 4/19/22, 5-year AppleCare+ plan for iPhone 13 Pro Max is $599.40; comparable Mulberry plan is $169.99.
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🤑 Free accident protection: Go beyond your manufacturer's warranty with unlimited, free 1-year protection plans that cover accidents, defects, and more. Purchase upgraded plans to extend your protection for the lowest prices, guaranteed.
⭐️ Amazing service: From free repairs and fast replacements, to never charging deductibles or hidden fees, we’re committed to a best-in-class customer experience. And with more than 500 positive reviews of our claims process, it's clear that our customers can see the difference.
✅ Easy access: No need to search for your plan details: just log in to your personalized dashboard to manage all of your plans, file a claim, or chat with support staff 24/7.
👌 Exclusive perks: We've partnered with other trusted providers to bring you exclusive offers for credit cards, car insurance, high-yield savings, home insurance, and more.
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Q: Is MulberryCare really free? What’s the catch?
A: Yes! Your 1-year MulberryCare plan is always 100% free, with no deductibles or hidden fees. And once that year is up, your coverage simply ends — no surprise subscriptions or hidden charges here!
Q: Will Mulberry sell my data to any third parties?
A: We don’t sell any customer data to third parties. Any customer data that we collect is used solely to support our product protection plans and enable use of our customer dashboard. Read our privacy policy (linked on the right) for more details.
Q: How does Mulberry protect my data?
A: Mulberry is SOC 2 certified and has many procedures in place to protect customer data. Read our privacy policy (linked on the right) for more details.
Q: Who’s Mulberry?
A: We partner with leading brands to bring best-in-class product protection and extended warranties to online shoppers. Now, we're offering the same great protection directly to shoppers using our extension.
Q: How is MulberryCare different from my manufacturer’s warranty?
A: The main difference between a MulberryCare extended warranty and a typical manufacturer’s warranty is the coverage: most manufacturer warranties only provide coverage for product defects or malfunctions. Issues stemming from accidents — like drops, rips, cracks, spills, and pet damage — typically aren’t covered at all. That means if your product’s issue wasn’t a result of faulty manufacturing, you’re out of luck if you need repairs or a replacement. That’s where we come in! Not only does your MulberryCare plan cover those defects and malfunctions, but for most types of products it covers accidental damage, too.
Q: What products are eligible for protection by Mulberry?
A: We offer product protection for the important purchases in your life, like appliances, furniture, electronics, rugs, jewelry, bikes, and more. Don’t worry about remembering the details — we’ll let you know when an item qualifies for MulberryCare. At this time, refurbished or used items are not eligible for coverage; if you submit a claim for an item that falls into this category, it may be denied.
Q: Is there a price limit for products that I can protect with MulberryCare?
A: Free MulberryCare protection is only available for products that cost less than $500 at this time. For more expensive items, upgraded plans are available for purchase at the lowest prices, guaranteed.
Q: Is accident protection offered for all types of products?
A: Protection for some product categories doesn't include accidental damage, though extended coverage for repairs, replacements, and malfunctions is still available.
Q: How do I file a claim?
A: When you get a MulberryCare plan, you’ll get access to your personalized customer dashboard where you can see coverage details, file claims, and check your claim status. Filing a claim is easy: just log in to your dashboard, click on "File a Claim" on the left-hand menu and enter your claim details via the chat to submit! Once a claim is submitted, our team will review it and follow up quickly with next steps.
Q: Will I have to pay a deductible or any other fees?
A: You’ll never have to pay any fees or deductibles when you file a claim with us.
