Free product protection for everything you buy online
Shop smart and save big with free product protection plans for everything you buy online. Electronics, furniture, rugs, appliances, jewelry, apparel, luggage — it’s all covered! Plus, earn cash rewards when you shop with Mulberry at 15,000+ online retailers. Cha-ching!
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🤑 Free accident protection: Go beyond your manufacturer's warranty with unlimited, free 1-year protection plans that cover accidents, defects, and more. Purchase upgraded plans to extend your protection for the lowest prices, guaranteed.
💸 Cash rewards: Cha-ching! Earn cash back in Mulberry Coins when you shop at thousands of online retailers. Get more Coins by buying a plan, taking our weekly quiz, referring friends, and more. Cash out your Coins for gift cards in just a few clicks.
⭐️ Amazing service: From free repairs and fast replacements, to never charging deductibles or hidden fees, we’re committed to a best-in-class customer experience. And with more than 700 positive reviews of our claims process, it's clear that our customers can see the difference.
✅ Easy access: No need to search for your plan details: just log in to your personalized dashboard to manage all of your plans, file a claim, or chat with support staff 24/7.
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Q: Is MulberryCare really free? What’s the catch?
A: Yes! Your 1-year MulberryCare plan is always 100% free, with no deductibles or hidden fees. And once that year is up, your coverage simply ends — no surprise subscriptions or hidden charges here!
Q: How does cash back work?
A: As you browse and shop online, we’ll alert you to available cash-back offers when you land on supported retailer websites. Once your purchase is processed by the retailer, your cash-back earnings are converted to Mulberry Coins, which you can cash out for Visa or Amazon gift cards.
Q: Will Mulberry sell my data to any third parties?
A: We don’t sell any customer data to third parties. Any customer data that we collect is used solely to support our product protection plans, enable rewards and offers through the extension, and facilitate use of our customer dashboard. Read our privacy policy (linked on the right) for more details.
Q: How does Mulberry protect my data?
A: Mulberry is SOC 2 certified and has many procedures in place to protect customer data. Read our privacy policy (linked on the right) for more details.
Q: Who’s Mulberry?
A: We're on a mission to help shoppers protect the things they buy and keep more money in their pocket. Join 500,000+ customers who already enjoy the benefits of our affordable protection, clear coverage, and instant savings.
Q: How is MulberryCare different from my manufacturer’s warranty?
A: The main difference between a MulberryCare extended warranty and a typical manufacturer’s warranty is the coverage: most manufacturer warranties only provide coverage for product defects or malfunctions. Issues stemming from accidents — like drops, rips, cracks, spills, and pet damage — typically aren’t covered at all. That means if your product’s issue wasn’t a result of faulty manufacturing, you’re out of luck if you need repairs or a replacement. That’s where we come in! Not only does your MulberryCare plan cover those defects and malfunctions, but for most types of products it covers accidental damage, too.
Q: What products are eligible for protection by Mulberry?
A: We offer product protection for the important purchases in your life, like appliances, furniture, electronics, rugs, jewelry, bikes, and more. Don’t worry about remembering the details — we’ll let you know when an item qualifies for MulberryCare. At this time, refurbished or used items are not eligible for coverage; if you submit a claim for an item that falls into this category, it may be denied.
Q: Is there a price limit for products that I can protect with MulberryCare?
A: Free MulberryCare protection is only available for products that cost less than $500 at this time. For more expensive items, upgraded plans are available for purchase at the lowest prices, guaranteed.
Q: Is accident protection offered for all types of products?
A: Protection for some product categories doesn't include accidental damage, though extended coverage for repairs, replacements, and malfunctions is still available.
Q: How do I file a claim?
A: When you get a MulberryCare plan, you’ll get access to your personalized customer dashboard where you can see coverage details, file claims, and check your claim status. Filing a claim is easy: just log in to your dashboard, click on "File a Claim" on the left-hand menu and enter your claim details via the chat to submit! Once a claim is submitted, our team will review it and follow up quickly with next steps.
Q: Will I have to pay a deductible or any other fees?
A: You’ll never have to pay any fees or deductibles when you file a claim with us.
