Intelligent multi-channel communication system of Focus Contact Center in your company.
Take care of the convenience of your customers, organize and supervise communication processes in all channels.
- Integrate communication channels
- Improve the quality of communication
- Improve your service
- Take advantage of additional opportunities
- Manage the system by yourself
- Ensure data security
- Control your employees
- Plan and forecast the effects
Focus Contact Center has a fully integrated network phone working on the basis of WebRTC technology. It does not require downloading or installing additional software - it is enough to add an extension to the browser. You do not need to engage the IT department to configure the network or workstation. Focus Webphone is automatically configured and immediately ready to work. With SSL/TLS, your conversations are 100% safe.