Five9 Softphone Extension
Item logo image for Five9 Softphone Extension

Five9 Softphone Extension

five9.com
2.4(

23 ratings

)
ExtensionWorkflow & Planning700,000 users
Item media 1 screenshot

Overview

This extension enables you to use a softphone embedded in the Five9 Web application.

The softphone extension is Chrome browser extension. It's code (mainly in JavaScript) that run in the web browsers. It interacts with web pages in the browser, and communicate to the softphone via local WebSockets.

2.4 out of 523 ratings

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Rob VossMay 1, 2024

Works great all the time for me! You must be a Five9 customer and have stable Internet connectivity. If you have those things you will be good to go.

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Damen ShawApr 21, 2024

tons of issues that have little to no solutions. currently stuck with having to download something that is already downloaded, won't let me log in because I need to download an extension. I've downloaded and deleted it about 10 times now. pretty frustrating.

3 out of 4 people found this helpful
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Andrew FarmerApr 20, 2023

Five9 "Works" sometimes, but like clockwork every single week it just stops working in the middle of calls with customers. Incredibly infuriating and the only way to get it to work again is to shut everything down, reinstall the extension, and repeatedly refresh the page.

6 out of 7 people found this helpful

Details

  • Version
    11.5.1
  • Updated
    August 11, 2022
  • Size
    16.95KiB
  • Languages
    English
  • Developer
    Five9, Inc
    3001 Bishop Dr Ste. 350 San Ramon, CA 94583 US
    Website
    Email
    cases@five9.com
  • Trader
    This developer has identified itself as a trader per the definition from the European Union.

Privacy

The developer has disclosed that it will not collect or use your data. To learn more, see the developer’s privacy policy.

This developer declares that your data is

  • Not being sold to third parties, outside of the approved use cases
  • Not being used or transferred for purposes that are unrelated to the item's core functionality
  • Not being used or transferred to determine creditworthiness or for lending purposes
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