Five9 Plus Adapter for Agent Desktop Toolkit

2.8(

4 ratings

)

ExtensionWorkflow & Planning200,000 users

Overview

Provides Five9 call center capabilities that can be used in conjunction with web-based CRM, ERP, or any other application.

The Five9 adapters for Agent Desktop Toolkit are browser plug-ins for agents that provide stand-alone Five9 telephony contact center capabilities that you can integrate with any Web-based CRM, ERP, or other application.

2.8 out of 5
4 ratings
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Ryan Bailey
May 2, 2024

I have worked at multiple call centers using a variety of softphone programs and this has to be one of the worst ones next to UAD, the latency and complicated UI as well as it's tendency to not even launch are aggravating and then there are the lack of features for users like being able to monitor the output of your microphone which means that you can't verify it's picking up prior to taking calls is something that should have been added on launch. There should be a stand alone app that would... Show more

1 person found this review to be helpful

Details

Version
1.9.3
Updated
March 13, 2024
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Offered by
Five9, Inc.
Size
27.23KiB
Languages
English
Developer
Five9, Inc
3001 Bishop Dr Ste. 350 San Ramon, CA 94583 US
Email
cases@five9.com
Trader
This developer has identified itself as a trader per the definition from the European Union.

Privacy

The developer has disclosed that it will not collect or use your data. To learn more, see the developer’s privacy policy.

This developer declares that your data is

Not being sold to third parties, outside of the approved use cases
Not being used or transferred for purposes that are unrelated to the item's core functionality
Not being used or transferred to determine creditworthiness or for lending purposes