Firmao.net-Customer Relationship Management. Also includes Projects and Tasks management, invoicing, offering
Firmao.net integrated business software includes: CRM, integrated VOIP, task and project management as well as a range of high quality documents including Proposals and Invoices.
Firmao provides a comprehensive integraded package of e-services designed to manage small and medium sized businesses. The solution includes Project Management, Personnel & Resource Planning as well as Stock and Asset Management.
The CRM module is integrated with e-mail and virtual VOIP systems. This functionality helps to maintain the highest standards of customer management. All e-mail messages (sent or received) are saved against the relevant contact record and every phonecall can be logged and recorded to improve efficiency and accurancy.
Firmao.net also allows you to prepare and send Bids and Proposals, Warehouse Documents, Invoices and other relevant documentation via a single mouse click. These document Templates may also be set and freely modified. Creating certain Documents (e.g. warehouse stock) can also update related information (e.g. stock levels) in real time. Projects can be planned along with associated tasks to maintain accurate control of timescales and budgets.
The Asset/Equipment module allows fast and flexible stocktaking and via template printouts any reports/task lists as well as barcode stickers can be created.
Firmao.net flexibility is supported by an up-to-date full API enabling its integration with other business systems as required.
Data security and confidentiality is guaranteed by a comprehensive permission processing system so that every company employee has access only to the information they require. Every change made by each user in the system is also recorded in the database so that all change history can be repoted. Safety of all data is guaranteed as the system runs on top of the range servers based at Amazon datacentres.
As Firmao.net is provided via a SaaS software delivery model (Software as a Service) the system is ready to work right after a brief configuration and does not require any expense on hardware or additional software.