FieldAware is the field service management solution for small and medium businesses
We help field service companies make more money by streamlining the service scheduling process, increasing field worker productivity, accelerating invoicing, improving customer satisfaction, and generating lead opportunities in the field.
Our SaaS solution is available on demand over the internet, so there’s no hardware to buy or software to install for your office. No matter what service you provide – HVAC, Electrical, Plumbing, Pest Control, IT Services, Security, etc. – our powerful yet flexible system can digitize the entire work flow to increase profitability.
*Work Order Management: Template based work order creation with drop down selections for customer, asset, technician, scheduling, pricing, tasks and items. Electronic sign off for quotes and completed work orders.
*Scheduling and Dispatch: Drag and drop work order assignments. Define any number of crews and crew leaders. View job status by day, week, month or user defined range.
*Customer Management: One click to view customer location, jobs, invoices and assets. Manage and track all customer assets, completed or scheduled jobs and quotes. Multiple location support, map based view of customers locations.
*Inventory: Locate any part, from anywhere. Track parts on vehicles, in warehouses or at depots. Transfer parts between vehicles, warehouse or depots.
*Invoicing: one click remote invoicing. invoicing template with easy to use drop down menus and auto fill items. Customer specific discounts and custom fields. Export invoice data to accounting systems.
*Dashboards and Reports: Customizable company dashboard with real-time view of the business. View status of jobs, quotes, customers, assets, users, invoices, items, asks and revenue to date. Create reports using built in templates in a variety of areas including customers, jobs, revenue, tasks, items and assets.
*Mobility: Native apps for IOS and Android. Tablet specific apps that take advantage of tablet CPU and display. Create customers, quotes and work orders. instant notification when a work order is assigned. One click (smartphone) to call customers.