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Add-on

Email Notifications for Forms


(161)
83,781 users

Overview

Get Google Forms responses in an email message when people submit your forms. Send customized email notifications to respondents.
The Email Notification add-on for Google Forms will send email messages every time a respondent submits your Google Form. You can email notifications to yourself (the form owner), the form respondent or you can created advanced notification rules and send emails to different people based on the form answers.

The form notification emails can be customized and you can include any of the form fields in the email subject or the email body using the the {{form field}} notation. You can send emails in plain text or use HTML for professional emails.

The Google Add-on can also send push notifications to your iPhone, iPad or Android when a new form is submitted. The mobile notification can include answers to form questions submitted by the respondent.

Uses of the Google Forms Email Notifications Add-on
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1. Send confirmation emails to customers when they fill your contact form
2. Save leads in your CRM by forwarding the form responses in emails
3. Teachers can send acknowledgements to parents when students fill the form
4. Get real-time notifications on your mobile phone when a new form is submitted

Premium Benefits
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You can email up to 50 form responses per day with the free edition. Premium users on Google Apps can send up 1500 email responses per day while Gmail users can create up to 400 form responses daily. The limit resets midnight PST.

Premium users can specify a condition and the form data will be forwarded to different people depending on the user's selection in the form. Conditions can be simple (like when product name is iPhone, send the email to iPhone support team) or you can use regex for specifying more complex conditions.

The add-on includes branding in the outgoing email notifications. If you would like to remove the branding, please upgrade to premium (volume licenses and Google Apps domain licenses  are also available).

Premium Upgrade available at https://gum.co/GA08 

Update Date Time Formats
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The default date time format is MMM dd, YYYY. You can go to the Add-ons menu, choose Email Notifications for Forms, Manage Form Settings and update the date format as well as the Google Forms' timezone. Here are some sample datetime formats:

YYYY-MM-d hh:mm a -- 2016-11-28 06:30 PM
YY-MMM-d HH:mm:ss -- 2016-Nov-28 18:30:22
MMMM d, YYYY h:mm a -- July 12, 2016 12:19 PM
EEE, d MMM yyyy -- Wed, 4 Jul 2016
YYYY/MM/dd HH:mm:ss -- 2016/11/29 12:08:56

Google Forms Troubleshooting
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If you are not receiving email notifications for new form submissions, please try the following steps:

0. The notification add-ons sends emails through your Gmail account. Thus you need to have the Gmail service enabled for your Google Account.

1. Ensure that your daily email limit is not zero. Go to https://ctrlq.org/google.apps.script/utilities/quota.html to test your email limit.

2. Ensure that you are not using multiple notification add-ons. Go to your forms' add-on menu and ensure that "Email Notifications for Forms" is available. You can remove other notification add-ons.

3. Go to the add-on menu and choose Restart Add-on. This will reinitialize the email sending triggers for the form.

4. If you have Google Apps for Education or Google Apps (free legacy edition), you would need to enable the Gmail service for your domain.

If you still have issues, send the debug logs from the add-ons menu. Or send email to amit@labnol.org for support.

Google Forms Tips:
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A: If you use Salesforce, Insightly or another CRM, you can redirect all form submission to the CRM with this add-on. Just get the email address for posting leads to  your CRM and set up a notification rule that forwards all form responses to that email address.

B: If the logs show the error "Authorization is required to perform that action. Please run the script again to authorize it.", go to the Forms Add-on support menu and choose re-authorize. 

Changelog and Release Notes
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v82 (Jan 14, 2017) - Added option to temporarily disable form notifications. Bug fixes.
v75 (Dec 15, 2016) - Mobile notifications for Google Forms, powered by IFTTT.
v63 (November 18, 2016) Increased daily email sending limit for Gmail users from 50 to 400 emails per day. Email reminder sent to form owner when daily limit is exhausted.
v56 (November 2, 2016) Use your preferred datetime formats for Response Date. Update the default timezone of the form responses.
v55 (September 9, 2016) Response dates are now correctly captured in the form owner's local timezone.
v53 (August 23, 2016) Restart option added, bug fixes, improved debug log, switched to new activation screen.
v50 (July 19, 2016) If your Google Forms is collecting respondents' email addresses, you can use the {{Username}} field to include the collected email into form notification.
v40 (April 20, 2016) Email notifications neatly formats responses to checkboxes, multiple grid, and linear scale questions. 
v30 (April 15, 2016) Added support for non-English characters (accents, umlauts, foreign languages). Use the variable {{Username}} to include the respondent's email in the form body (if available).
v20 (April 12, 2016) Send debug logs to the developer for troubleshooting. Bug fix related to editing email notification rules.
v12 (March 14, 2016) Added support for multiple choice grid in email notifications

Details

Version: 84
Updated: January 17, 2017
Language: English