The Shared Inbox for G Suite users. One tool to support customers, manage tasks and close deals from the place teams love: Gmail.
STOP SWITCHING BETWEEN TOOLS.
Most things start as emails and quickly spread across lots of tools. Teams that switch to Drag are happier when everything is together - in your inbox.
THE SHARED INBOX FOR G SUITE USERS.
Turn Gmail into your Team's Workspace - One single place to support customers, manage tasks and close deals, from the place teams love: Gmail.
A BETTER WAY TO CONTROL TEAMWORK.
We believe that teams who live and breathe email, want to control their work in one tool, one place and one way. Drag is here to make it reality.
☆☆☆ Techstars-backed, MIT-grown company. Featured in Fast Company, Inc. Magazine, Mashable, Lifehacker and others ☆☆☆
EVERYTHING TEAMS NEED TO GET WORK DONE.
✓ One workspace, in Gmail.
No more navigating between tools or forwarding or cc’ing between internal teams. Drag turns Gmail into your team’s workspace – one single workspace to run your business.
✓ Work, your way.
Different teams need different things at different times, and usually, it starts from email. Control teamwork in one simple way, across the business.
✓ Bring your team together.
Collaborate with your team with a shared inbox from one tool – your teams can manage customers, close sales and plan projects without being spread across lots of different tools.
Here’s the TLDR below.
★ Shared Inbox in Gmail
Drag instantly turns Gmail into the Everything Inbox for teams. Share company emails such as support@, sales@ right inside Gmail.
★ Multiple boards
Your team can use shared boards and shared inboxes like they were their own – it can be used for anything from a simple Help Desk and CRM to a Marketing board.
★ List and Kanban views
You can jump between Kanban and List view when you (or your team) need to. You can still access all Drag features without the Kanban view.
★ Email assignment
Get work done faster by assigning emails and tasks to the best-placed team members. You can see, at a glance, who’s working on what.
@mention your team to start a real-time chat with someone to solve a Help Desk ticket faster, or to close a deal with more value. You can chat, internally, on any shared emails or tasks.
★ Internal team chat
A private space for you and your team. Add context to any conversation by collaborating behind the scenes with your team.
★ Reply as @alias
Reply as yourself, your team or as the shared inbox address such as sales@ or support@.
★ Activity log
Get a full history of all actions on a board. Learn what and when you need to deal with an email or task.
★ Shared drafts
Work together on replies. Collaborate using shared drafts. Write a reply and have your colleague check it before sending.
★ Shared labels
Share labels and organize your boards across your team with shared labels.
★ Collision detection
Sometimes your team try to do the same thing at once. Drag detects this and notifies users when they’re both working on the same thing.
★ Add tasks to inbox
Not everything comes as an email, sometimes there’s a separate task. You can add tasks directly to your inbox.
★ Email notes
Can’t remember some details? Add notes to any email so you’re always have information to hand.
Most emails come with things to get done. Separate these out and add them as actionable tasks.
★ Due dates
Is there a deadline – something you need to get done by a date? Keep things on track by adding a due date.
★ Calendar integration
Drag syncs with your Google Calendar. Any email or task with a due date attached, will be automatically added to your Google Calendar so your team knows when stuff needs to be finished.
★ Workflow automation
Easily automate repeatable workflows. Automatically send emails to boards, assign emails and create tasks for your team.
★ Google Groups
Connect Google Groups to boards for your team to immediately manage the Groups inbox.
★ Team reports and analytics
Understand what’s happening on boards. Get insights into how productive you and your team are.
★ Sort and filter emails and tasks
Sort and filter boards so that you can focus on the things that matter most. By person, statuses, colors, labels, you pick how to filter boards.
Work collaboratively with your team. Use for:
➤ Help Desk
➤ Project Management
➤ Task Management
➤ Google Groups alternative
➤ Gmail Delegation
➤ G Suite Shared Mailbox alternative
➤ Shared Inbox in Gmail
➤ Email Management
Learn more about Drag plans at www.dragapp.com/pricing
★Interested in what we have planned?★
Suggest and vote for new features here: https://trello.com/b/41FGtlod/drag-public-roadmap
Drag is trusted by over 30,000 professionals around the World. Here’s what some of our users have said:
“I was chomping at the bit for this!!!! Now I have it, I’m in love with it. I am in project management, so on top of managing myself I have to manage a lot of others. While I have to-do systems such as Trello and Asana, most of those to-dos are spurred from emails (or an email that has a lot of information)."
“We needed a Shared Mailbox for G Suite - currently using Google Groups (and we’re old Google Inbox users also). Have also tried Hiver, Streak and Gmelius. All great solutions but Drag is top-of-class and more than fits the bill.”
“We’ve previously used tools such as Wunderlist, Asana, Streak, Evernote, Todoist, Any.do, Trello, however they’re all focused on managing Tasks inside a tool. I need to manage my tasks inside my inbox. Booooom, then Drag came a long. Honestly, it’s the most productive Chrome extension I’ve used in years. Thanks Drag, I’m an official Dragster now!”
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Have questions or comments? We would love to hear from you. Please reach out to us at email@example.com. Our Knowledge Base is available at https://help.dragapp.com/
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