Organize customer support across various channels, such as live chat, e-mail, Facebook, Twitter, Telegram, Viber, Skype and VK.com.
Deskun is a multichannel customer support system inside Gmail.
The service allows to combine different customer communication channels within a single interface:
Live chat on your website
Messengers: Facebook, Twitter, Telegram, Viber, Skype, and Vk.com
Deskun allows to process messages from clients in Gmail interface. One can use message templates for quick reply, assign requests to responsible agents, collaborate with employees behind the scenes using notes, and much more within a given customer chat.
With Deskun, any message, inquiry or task won’t get lost and will always be in view.