Client for Daktela V6 omnichannel system that enables agents manage operator activities from any browser tab.
Use your Daktela contact center solution directly from any page you are browsing and control your activities anytime you are using Google Chrome.
The Daktela for Chrome extension enables you to:
- Dial phone numbers
- Dial CRM contacts right from the phone number form field
- Dial numbers directly from any web page you are currently browsing using context menu
- Accept, reject, hold or transfer call activities
- Switch to pause or return to ready state
- Send direct SMS messages
- Log on (or off) to individual queues based on my permissions
- Dial phone numbers based on my last activities
The Chrome extension requires you or your company using the Daktela solution. See https://www.daktela.com/en/virtual-pbx/ or contact our sales at email@example.com to receive personalized offer.
Daktela V6 is omnichannel contact center solution to effectively support your customer care processes in modern and care-free way available 24/7/365.