Cooby is the world's most powerful WhatsApp experience.
Are your business conversations happening on WhatsApp? Cooby can take your customer-facing teams to the next level, especially if you use HubSpot. It integrates WhatsApp with HubSpot seamlessly.
Best suited for teams that use individual WhatsApp numbers and HubSpot. That includes, but is not limited to, sales, consulting, real estate, education, automotive, financial services, etc.
Teams from SMBs to well-known companies such as Bytedance, WeWork, Aspire, and Spenmo rave about Cooby, the world’s most powerful WhatsApp experience. Hear what they say: 👉cooby.co/testimonial 👈
For managers:
Record important WhatsApp conversations to gain visibility into what is being said between your representatives and customers. Use WhatsApp activities to measure members' performance.
For members in Sales, Marketing and Customer Support:
Save hours per day on administrative CRM work. No more going back and forth between WhatsApp and HubSpot. Make your work simpler, save time and be more productive.
Here’s how you will achieve this ⭐:
- View and edit your CRM contact right in your WhatsApp
- Automatically log WhatsApp messages into HubSpot CRM
- Generate Sales activity reports and HubSpot workflows based on WhatsApp activity
- Create and update important CRM records -- like notes, tasks, tickets and deals -- right in your WhatsApp.
Communicate at scale 📣
Cooby instills a high degree of organization and automation into your team’s WhatsApp. For example,
⭐Communication at Scale: Broadcast to multiple chats at once, send message templates, and import and export a large number of contacts. Start a chat with an unsaved number.
You’ll communicate with more customers through automation.
⭐Inbox Productivity: Achieve Inbox Zero with Close/Snooze/Archive chats and Sort chats to Tabs. You can customize your inbox just like Legos and build workflows and message sequences.
You’ll never miss a customer message, or feel lost in your messy inbox.
Read more about features in the section below.
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FEATURES
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Unlike WA Web Plus for WhatsApp™, WhatsWeb, WAToolkit, Promote Route, Eazybe, and other WhatsApp Chrome extensions, we focus on bringing you 3 pillars of product values: CRM Syncing, Inbox Productivity, and Communication at Scale that include, but are not limited to:
⭐ CRM Syncing
1. WhatsApp CRM syncing: sync conversational data from WhatsApp to HubSpot and more.
2. CRM contact cards: display CRM contact info and edit contact properties right within your WhatsApp.
⭐Inbox Productivity
1. System tabs: pre-built tabs that auto-update according to message’s status, such as:
- Unread: messages that have not yet been opened.
- Needs Reply: messages that have yet to be responded to.
- Groups: chats with more than 2 contacts.
- Awaiting Reply: messages that you have yet to receive a response from.
2. Custom tabs: create special tabs that suits your needs.
3. Share live chat: share live WhatsApp conversations with a link. New messages are shared in near real-time.
4. WhatsApp notes: create notes for specific chats.
5. WhatsApp reminders: set a reminder for a particular chat so you’ll never miss following up on a chat.
6. Schedule events: connect to your Google Calendar to schedule events right within WhatsApp.
⭐ Communication at Scale
1. Start a chat with unsaved numbers: send WhatsApp messages to unsaved numbers from the desktop.
2. Contact management: export and import contacts from your WhatsApp with just a few clicks.
3. Broadcasting: send messages to multiple chats at once. No pre-approved templates are needed. No additional surcharges.
4. Message templates: one-click to send pre-written templates. No pre-approval is required.
Learn how to use Cooby! Check out our user guide 👉 https://help.cooby.co/ 👈
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PRIVACY PLEDGE
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WE DO NOT COLLECT YOUR CHAT DATA. YOUR CHAT DATA WILL NEVER LEAVE YOUR COMPUTER. WE DO NOT COLLECT PERSONAL IDENTIFIABLE INFORMATION EITHER. WE WILL ONLY CONTACT YOU WITH YOUR DIRECT CONSENT
This extension is 100% privacy-safe 💯. We DO NOT collect your chat data or personal information. We will NEVER sell your data to any third-party companies in any shape or form. Cooby Inc. is a U.S.-based company that complies with U.S. laws.
The permission requested on Google Chrome while installing Cooby might sound scary, but it's far from the real needs of the extension. The permissions are technically required for the following reasons:
- Read and change your data on cooby.co and web.whatsapp.com: Required to add tabs to the top of WhatsApp Web. We don't collect any chat or contact data from your WhatsApp.
- Read your browsing history: As scary as it sounds, we only need this permission strictly for the One-Click to WhatsApp Web (WAW) feature. We do not collect your browsing history at all. In fact, this is the "tab" permission from the Chrome Developer Guide, which DOES NOT allow us to read your browsing history. It only allows us to know what tabs are open right now.
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CONTACT US
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For any concerns or feedback, please feel free to email support@cooby.co.
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LEGAL
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WhatsApp is a trademark of WhatsApp Inc., registered in the U.S. and other countries. Cooby is an independent product developed by Cooby Inc., and has no relationship to WhatsApp, WhatsApp Inc, or Facebook Inc. It is not an official WhatsApp or Facebook product.
