概述
ConXhub Extension
A ConXhub Call Centre widget to allow Agents to manage Inbound & Held Calls via their connected device. The Widget lists each Inbound Call with; Callers Phone Number, Called Number & Identifier Name and uses a coloured dot to determine current status: Blue - Call on Hold awaiting Agent Red - Call Answered by another Agent Green - Call selected by Agent Once a call is selected it is passed to the Agent's mobile phone. An Api stores relevant data to be used in conjunction with the Companies CRM system, potentially opening the relevant page for the Agent. Buttons within the widget allow agents to refresh and clear existing data, as well as log out. A badge attached to the widget icon lists the current number of calls on hold. The list is opened and closed by simply left clicking on the Widget Icon. The widget is only available to registered ConXhub users - for further information please email info@riptec.net
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详情
- 版本2.0.8
- 上次更新日期2022年7月29日
- 提供方Riptec Ltd
- 大小682KiB
- 语言English
- 开发者Riptec Ltd
152 City Road London EC1V 2NX GB电子邮件通知
media@conxhub.com - 交易者此开发者已根据欧盟的定义将自己标识为交易者。