Amazon review request tool to track & manage product reviews, find order of the reviewer, export reviews, match reviews to orders
Product Reviews are very significant in Amazon. Customers decide to buy a product by looking at product reviews & ratings.
CaptainAMZ makes you to request reviews from each of your customers automatically. CaptainAMZ also shows you all of your product reviews. You can search any of them by product name or ASIN and you can comment or manage them directly in the extension..
Auto Request Review All Amazon marketplace in the World
CaptainAMZ automatically requests reviews in each of Amazon Manage Order page. Our software will do everything, you don’t need to click any button. CaptainAMZ Amazon Review requester feature helps you 7/24 automatically.
Up-to 3X More Product Reviews
If CaptainAMZ cannot request review since it is not eligible yet, it will check periodically and request review at the right time. You will not miss any review request opportunity. CaptainAMZ users get up to 3X more reviews than other Review request tools.
Track All Product Reviews
CaptainAMZ tracks and shows all of your products’ reviews. You can see the newest reviews, sort them or search by product title or ASIN. CaptainAMZ's Amazon Review manager feature will alert you whenever you get new product reviews. CaptainAMZ Amazon Review checker feature will always help you to track your reviews.
Advanced Settings & Reports:
You can also select ASINs and only request reviews for that ASINs rather than requesting all of your products. You can request reviews only from those who gave positive feedback. With advanced Report and Activity Log feature, you can see all activities for review requesting and new&existing all product reviews according to your selected time period.
Find Who Reviews
As you know, normally Amazon does not give reviewer's information. However you can find who writes the review with our special algorithm with CaptainAMZ's new review finder feature. Therefore you can easily find negative reviewer's information and contact with them.
Hijacker & Buy Box Status Tracker
CaptainAMZ always tracks whether there is any hijacker in your listings and alerts you. You can also track your Buy Box status for each of your listings and CaptainAMZ alerts you about the products If you lose Buy Box. You can search & filter all your listings for Hijacker & Buy Box Status for all marketplaces.
How To Use
Just set up CaptainAMZ Chrome Extension from Chrome Extension Store.
Then sit back, CaptainAMZ will do everything for you. It will go to Manage Order’s page and search all your orders in the background. Then it will request reviews for eligible orders (Amazon enable Request Review button in 4-30 days range after the order delivered) It will periodically check new orders and in-eligible orders whether it can request reviews and request reviews from all your orders automatically. You can see Request Review real time status of each your order in Manage Order page.
As you know, Amazon has put many limitations on sellers and 3rd party Feedback/Review Emailing Tools for contacting customers. Many customers opt-out from Seller Emailings, this prevents your own or 3rd party Request Review Emails to reach your customers. CaptainAMZ uses Amazon itself to reach all of your customers, this is why you can request reviews from all of your customers. Literally, all of them! This is why CaptainAMZ Amazon Reviewer tool is very effective.
CaptainAMZ works for all marketplaces of Amazon in the World.
Frequently Asked Questions
Contact with us if you don't find your questions answers
Do I need to click on Request Review button in each order page when I am using CaptainAMZ?
No, you don’t need to click manually anymore. CaptainAMZ will do it automatically at the backside.
If my order is not delivered yet, does CaptainAMZ request review?
No, Amazon only makes the review requesting in 4-30 days range after your order is delivered. CaptainAMZ checks all of your orders regularly and request reviews on time.
Does CaptainAMZ request reviews from refunded orders?
No. Since it is highly possible that you can get negative review from refunded order, CaptainAMZ cancels review requesting for refunded orders immediately.
Can I also send feedback requests with Captain AMZ?
Yes, when Amazon sends Review Requests, those emails have also feedback request too. So you will request both product reviews and seller feedback at the same time.
Can I see all of my product reviews?
Yes. Surprisingly there is no place in Amazon Seller Central to see all product reviews in 1 place. But we did it for you. You can see the newest reviews, sort them or search by product title or ASIN.
Is there any risk for suspension or any restriction from Amazon If I use CaptainAMZ and make request reviewing automatically?
No, never. Amazon lets sellers to automate and use 3rd party tools to give service to its customers If they obey Terms of Service (TOS) like not directing customer to 3rd party website etc. CaptainAMZ obeys strictly to all Amazon TOS. This is why thousands of CaptainAMZ users use it safely.